Security Operations and Response Specialist (SORS) Cyber Defence Operations

Join our team and what we'll accomplish together

As a member of a diverse, high-performing team in the TELUS Cyber Defense Operations (CSO) you will be part of a growing national Security team that supports our managed security services customers and TELUS.  

As the Security Operations and Response Specialist (SORS) within the Chief Security Office at TELUS, you will be responsible for supporting Security contracts. Collaborating with the Cyber Defense Operations SOC team, you will handle incidents, issues, alerts, and information requests, ensuring the delivery of Security contract obligations and swift response to security incidents. This customer-facing position offers continuous learning opportunities with cutting-edge technologies in fast-paced and intricate environments.

With experience across several domains of security (incident response, forensics, security assessments, threat landscape, etc) SORS will be responsible for the delivery of Security contract obligations and ensure rapid response in the event of a security incident. 

What you’ll do

• Serve as the primary point of contact for Security, liaising with the CDC SOC team to exchange information on Incidents, issues, alerts, and information requests
• Demonstrate expertise in security solutions, with a deep understanding of customer solutions (WAN) and Security solutions
• Coordinate security incident response by assessing, prioritizing, and escalating incidents in collaboration with the TELUS Security Incident and Response Team (TSIRT)
• Conduct network and digital forensics to identify the root cause of security incidents, working closely with extended security teams
• Perform threat and risk assessments, penetration testing, and vulnerability assessments, analyze results, and generate reports, escalating when necessary
• Collaborate with various TELUS teams to maintain security, participate in security meetings, and implement security changes
• Analyze the threat landscape, develop threat assessment and mitigation reports, and collaborate with Security day 2 teams
• Lead key security initiatives, manage projects, and work collaboratively with cross-functional teams
• Support an after hours on call rotation
   

What you bring

• 5+ years of experience in Security, with any specialization
• University degree or equivalent industry experience
• Proficiency in assessing, prioritizing, and escalating Security Incidents
• Experience in network and digital forensics
• Ability to determine the root cause of Security Incidents
• Skilled in performing threat and risk assessments, penetration testing, and vulnerability assessments
• Competence in analyzing vulnerability scan results and creating mitigation reports
• Experience in implementing security configuration changes
• Analyzing the threat landscape and developing mitigation strategies
• Capable of defining an approach, seeking out resources and taking ownership for your objectives and responsibilities.
• Proficient communication and interpersonal skills, with the ability to communicate requirements effectively, develop consensus and build relationships with stakeholders at all levels of the organization.
•  Ability to obtain relevant security clearance

 Great to haves 

• Bilingual English/French considered an asset 
• Certifications, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM)